Shipping and return policies for Johan Ess

Shipping Info
Every effort is made to ensure that your order is packaged with quality materials that guard against any risk of damage en route to you. Shipping costs are included in the price of the item. Buyers outside the U.S. will pay slightly more for the cost of overseas shipping and the shipment may take weeks or longer to arrive, depending on customs. Products are shipped within 2-3 days of the purchase. Sent via US Postal Service without insurance (additional amount must be added for insurance) for both domestic and foreign orders. Lost parcels will be handled on a case-by-case basis.
Return Policy
All materials for purchase are rare and, therefore, not made available but for the most serious of buyers. All sales through this site will be considered final both by you (purchaser) and I (vendor). No refunds will be issued. However, feel free to email with any concerns, so that any issues regarding orders can be resolved in a timely manner. Exchanges are possible in most cases but may require additional shipping charge.